1After You Submit an Order Request
If you submit an order request through our website, our customer support team may contact you by telephone to confirm your details, answer your questions, and discuss the next steps. Please ensure that the phone number you provide is correct and that you are available to receive the call.
Submitting an order request does not automatically guarantee order confirmation.
2Product and General Inquiries
If you have questions about the information presented on our website, ordering procedures, or delivery arrangements, please contact us using the email address or telephone number listed above.
We will do our best to assist you with general inquiries and direct you to the appropriate information where necessary.
3Medical Questions
Our customer support team cannot provide medical advice, diagnose medical conditions, or recommend treatments. If you have questions about whether Prostagenix Capsules are suitable for you, consult a qualified healthcare professional, especially if you take medication or have an existing medical condition.
4Unexpected Reactions
If you experience a serious or unexpected reaction after using a health supplement, stop using it and seek appropriate medical attention promptly. For severe or life-threatening symptoms, seek emergency medical care.
For concerns about product safety, consult a qualified healthcare professional or the relevant health regulatory authority in Kenya.
5Useful Policies
For additional information about our website and practices, please review the following policies: